Returns & Exchanges
At Annies Hallmark & Gretchens Hallmark, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of purchase for a full refund or exchange.
Verify Eligibility
Ensure your items are in their original, unopened packaging with all tags attached and that the purchase was made within the last 30 days.
Contact Support
Email our customer service team with your order number to receive a Return Authorization and a prepaid shipping label if applicable.
Package Your Items
Securely pack the items in their original shipping box or a similar sturdy container, including a copy of your packing slip inside.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund has been processed by our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing